Frequently Asked Questions

What is Omniverse?

Omniverse is a global marketplace that connects customers with Black-owned brands across multiple regions. Our platform centralizes discovery and provides a secure space for commerce and growth.

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How do I shop on Omniverse?

Simply browse the marketplace, add items to your cart, and complete checkout through our secure payment system.

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Is Omniverse responsible for shipping?

Each vendor manages their own shipping and fulfillment. Shipping timelines and policies may vary depending on the vendor and location.

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How do I become a vendor?

You can register as a vendor through the “Sell on Omniverse” page. After submitting your information, your application will be reviewed before approval.

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What payment methods are accepted?

We support secure payment processing through trusted third-party providers. Accepted payment methods may vary depending on your location.

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How do refunds work?

Refund policies are determined by individual vendors. Please review the vendor’s refund policy before purchasing. If you need assistance, contact support.

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How can I contact support?

You can reach us through the Contact page for general inquiries or assistance.